Shipping Policy

Last Updated: Oct 09, 2025

This Shipping Policy governs the delivery terms for all orders placed on baverokit.com (hereinafter referred to as “we”, “us”, or “our”). By placing an order on our website, you agree to the terms outlined below. Please read this policy carefully before completing your purchase.

1. Order Processing & Handling Time

All orders are processed within 1–3 business days (Monday to Friday, excluding weekends and official public holidays) after payment confirmation. Order processing includes inventory verification, quality inspection, packaging, and carrier pickup arrangement.

We do not process or ship orders on weekends and public holidays. Orders placed on weekends or holidays will be processed on the next working business day. During peak seasons, promotional events, or inventory restocking periods, order processing may be delayed by 1–2 business days, and we will not be liable for reasonable delays caused by the above situations.

2. Shipping Methods & Delivery Time

We provide global shipping services and offer multiple shipping options for customers to choose from at checkout. The estimated delivery time is calculated from the date your order is dispatched, not the order placement date.

• Standard Shipping: Estimated delivery in 7–15 business days, applicable for most countries and regions
• Express Shipping: Estimated delivery in 3–7 business days, fast delivery for urgent orders

All delivery times are estimated for reference only. Actual delivery time may vary due to carrier logistics efficiency, remote destination transportation, customs clearance, bad weather, force majeure events and other uncontrollable factors.

3. Shipping Fees & Free Shipping Threshold

Shipping fees are calculated based on the shipping method, destination country/region, package weight and volume, and will be clearly displayed on the checkout page before payment.

We offer free standard shipping for qualified orders:

• Free standard shipping on all orders over $100
• Express shipping fees are always charged separately with no free shipping discount

4. Order Tracking

Once your order is dispatched, we will send a dispatch confirmation email containing your tracking number and tracking link to your registered email address within 24 hours. You can track the real-time logistics status of your package on the official carrier website or our website tracking page.

If you fail to receive the tracking email within 48 hours after order payment, please check your spam mailbox first, or contact our customer service for assistance.

5. International Shipping & Customs

Our products can be shipped to most countries and regions worldwide. For international orders, customers shall bear the relevant import duties, taxes and customs clearance fees imposed by the destination country/region.

We will declare the package in accordance with official customs regulations. Any customs inspection, detention, tax collection or return caused by the customer’s local customs policy shall be borne by the customer, and we will not provide compensation or free reshipment for such situations.

6. Shipping Restrictions

We reserve the right to restrict or refuse shipping to certain regions due to local trade policies, shipping carrier restrictions, safety regulations or other objective reasons. If your shipping address is in an undeliverable area, we will contact you promptly to adjust your shipping address or process a full refund.

7. Delayed, Lost or Damaged Shipments

7.1 Delayed Delivery

Logistics delays may occur due to peak logistics periods, customs clearance, weather disasters, carrier emergencies and other uncontrollable factors. We will actively follow up on delayed orders and update the latest logistics progress for customers, but we are not responsible for compensation for reasonable delivery delays.

7.2 Lost Packages

If the package is confirmed lost by the official carrier, customers can contact our customer service within 15 days after the estimated delivery date. We will verify the situation and provide two solutions: free reshipment of goods or full refund.

7.3 Damaged/Defective Goods on Arrival

If you receive damaged or incomplete products, please take photos/videos of the package outer packaging and damaged goods within 48 hours after receiving the package, and contact our customer service. We will arrange free replacement or partial/full refund after verification.

8. Order Modification & Cancellation Before Shipment

You can apply to modify the shipping address or cancel your order before the order is dispatched. Once the package is shipped, no order modification or cancellation is supported. If you need to return the goods after receiving the package, please refer to our Return & Refund Policy.

9. Policy Updates

We reserve the right to update and revise this Shipping Policy at any time without prior notice. The updated policy will take effect immediately after being published on our website. It is the customer’s responsibility to check the latest shipping policy terms before each purchase.

10. Contact Us

If you have any questions, doubts or suggestions about our shipping rules, order logistics and delivery services, please contact our customer support team:

Email: ebikechoose@gmail.com Service Time: Monday - Friday, 9:00 - 18:00 (UTC-8)