Packing &
Shipping:

Our factory
offers a variety of shipping methods as listed below as well as free ground
shipping on many of our products. Any items that qualify for will
be identified on the product listing page. Shipping times are based on business
days (Monday to Friday) excluding Holidays and weekends. Depending on your
order, your purchase may arrive in multiple packages. 

RETURN & REPLACEMENT
POLICY

At Our
factory, we work hard to ensure a positive shopping experience with us. If for
any reason you are not fully satisfied with your purchase, you may return your
products within 60 days as long as they are new, undamaged, and unmodified. We
cannot guarantee that your item will be accepted for a refund or exchange if it
does not meet these requirements. Return requests outside of 60 days require
special authorization. All returns submitted for a refund will be subject to a
restocking fee and shipping.

REPLACEMENTS

For any
issues with your product, please contact our Technical Support team for
troubleshooting assistance.

Please be
prepared with a the following information: 

Order
number 

Proof of
purchase 

Video or
photo of the damaged/defective product 

Mailing
address 

Contact
telephone number