Shipping Terms

We guarantee to ship out within 48 hours after payment confirmation (except Holiday) send the item to you as gift.
Our shipping cases include the cost of shipping, handling, wrapping and related manpower costs.
We ship to worldwide from China.
Delivery time is approx. 14 to 20 business days (excluded Saturday & Sunday, Public Holiday) to most US/UK/AU destinations
Please Contact Us If you don't receive over above business days,we will solve this problem in a very short time.
For item's safety, insurance is high recommended.

International Buyers Note

1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's accountability.
2. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
3. Dimensions of current product may be slight different from our description due to use of different measurement tools.
4. Notice for Customer from Russia
Please make sure you provide us with your FULL NAME when place order, otherwiise your circle cannot be delivered.
5. Notice for customer from Brazil
Please provide us with your CPF NUMBER when place order.
6. To Buy the Faucet Customer Notification
If you buy the faucet hoses, hose specification for 1/2 ”by default,standard size.
If you need US 3/8 "or UK 3/8" size of the Roses, please leave a message in the order

Payment

We accept Alipay, West Union, Escrow,etc.
Pay must be made within 3 days of order.
If you can't chat immediately after auction close, please give it for a few minutes and retry Payments must be completed within 3 days.

About Warren

All products are under five year warranty. Excluding the accessories.
We offer free repair service for quality problem in first year after chase, ad buyer pay 2 ways shipping cost.
The save parts and accessories are not under warranty.
If the item is defective on its arrival, the consumer has 3 days from the receipt date to exchange a new one. We just pay one way shipping charge from China to you, and we will reship the replaced one to you by China air email. Please make sure all items are no damage and in resalable condition when we receive it. Please also offer quality proof of quality problem.
Please must check the package on its arrival in front of the courier. If you find the plot is Damaged or the service is broke, please refuse to sign the plot and contact us ASAP. We also need your proof from the shipping company that the plot is Damaged on its arrivals, and then we can claim again the shipping company for compensation. Otherrise we do not accept any claims for compensation from the buyer.

Feedback & DSRs

We depended on our reputation and to add satisfaction to succeed.Therefore, Your feedback and DSRs are extreme important to us as better DSR scores affect our search placement on Alibaba.
If you love my items please leave me good feedback and 5 star DSR rating "".Your action will help us offer our milk and bread. I will do the same for you. If we have not given you repeat for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before subsetting your scores!
Return & Refund
As a responsible seller, we guarantee free exchange or full refund, if item is defective.
Valid period is 30 days from the day of placing order, so please inform us about perfect in advance once you find it.
We will refund you if the item is not as described or damaged in transportation.
You can return it within 7 days after receive.
But shipping fee is not refundable.
The item should be returned to us in its original condition by mail with track number.
Any question you would like to ask ,welcome to email to me

Contact US

All emails will be answered within 24 hours. If you do not receive our reply, please kindly re-sent your email and we will reply you as soon as possible.If you email us and don't fear a reply, please email again through the Alibaba. Emails are handled within 24 hours on business days. We work from Monday to Friday normal.(Except public holidays)

Please contact us before leaving negative gold neutral feedback. We will work with you to solve any problem.